Q&A

FAQ

Frequently Asked Questions List

【Hotel / Guest rooms】
When do cancellation fees apply?
"The cancellation fees are as follows:
■14 days prior to check-in:100%
■On the day of arrival:100%
■Cancellation without any contact:100%
*P…Continue reading
【Hotel / Guest rooms】
Please tell me the check-in and check-out times.
"As a general rule, check-in is at 3:00 PM and check-out is at 10:00 AM."
The final check-in time is generally 9:00 PM.

Please let us know …Continue reading
【Hotel / Guest rooms】
What amenities are available?
Amenities below are available.
■Bedclothes(Futon (Japanese bedding))
■Indoor clothes
■Towel
■Bath towel
■Toothbrush
■Shampoo / Hair conditio…Continue reading
【Hotel / Guest rooms】
Regarding accommodation for minors
If guests under the age of 18 are staying alone, a consent form from a parent or guardian is required.

Please contact us if you have any questions.

075-634-7817

[Reception hours] 9:00 to 18:00