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Q&A
FAQ
075-634-7817
[Reception hours] 9:00 to 18:00
Frequently Asked Questions List
When do cancellation fees apply?
"The cancellation fees are as follows:
■14 days prior to check-in:100%
■On the day of arrival:100%
■Cancellation without any contact:100%
*P…Continue readingPlease tell me the check-in and check-out times.
"As a general rule, check-in is at 3:00 PM and check-out is at 10:00 AM."
The final check-in time is generally 9:00 PM.
Please let us know …Continue readingWhat amenities are available?
Amenities below are available.
■Bedclothes(Futon (Japanese bedding))
■Indoor clothes
■Towel
■Bath towel
■Toothbrush
■Shampoo / Hair conditio…Continue readingIs there a parking lot?
This facility does not have a parking lot.
Please use the paid parking nearby.Regarding accommodation for minors
If guests under the age of 18 are staying alone, a consent form from a parent or guardian is required.Is Wi-Fi available within this facility?
“Yes.Free Wi-Fi service is available.
Available with your smart phone, tablet and wi-fi equipped device.
Connection setting needs to be done…Continue readingDo you have wheelchairs?
No.We do not have a wheelchair.
Please understand.Is there a convenience store nearby?
Yes.There is a Lawson convenience store about a 2-minute walk from our facility.Can I bring children/toddlers?
Yes.Children and infants are welcome to stay.
Children of elementary school age and older are treated as adults.
One child under elementary …Continue readingDo you have a crib or bedding for babies?
Yes.We offer free rental of baby cribs.
Please ask our staff when making your reservation or when using our services.
*Limited quantity.Do you have indoor clothing for children and toddlers?
We do not have indoor clothing for infants or children.
Please bring your own.
Reservations and Inquiries
Please contact us if you have any questions.